Central Support Team Leader

3 weeks ago


Brisbane, Queensland, Australia Allens Operations Pty Ltd Full time
About the Role

We are seeking an experienced Central Support Team Leader to lead our small team in delivering high-quality operational support services within Central Support.

As a Central Support Team Leader, you will be responsible for promoting a high-performance culture, implementing processes to monitor and enhance standards of work, and providing operational support to legal operatives within the firm.

You will also be expected to demonstrate a high level of skill and accuracy in document production software, promote ongoing connection and communication between Practice Assistants and legal operatives, and be an advocate for a culture of operational excellence within the Practice Support team.

Additionally, you will be responsible for uplifting the capability of the wider Central Support team in your area of specialisation, delivering training, and providing technical support.

This is a full-time opportunity with hybrid working arrangements, and we are open to discussing flexible working arrangements that suit your needs.

About You

To be successful in this role, you will have:

  • Experience working in a Legal, finance, accounting, or other professional services firms.
  • At least five years' previous experience in a similar role.
  • Excellent problem-solving, organisational, communication, and interpersonal skills.
  • Completion of a Business Administration Certificate or equivalent will be highly regarded.
Your Development

In joining Allens, you will receive unparalleled learning and development opportunities, including a unique Career Deal that allows you to take control of your career and provides a transparent approach to career development.

Our international alliance with Linklaters means we are able to support secondments all over the world.

Our Perks

We offer a range of benefits, including:

  • Financial: market-competitive fixed remuneration, salary continuance insurance, employee recruitment referral program, discounts at hundreds of suppliers, health and travel insurance, charity matched funding program.
  • Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, emergency childcare, Employee Assistance Program including confidential counselling, wellbeing coaching, and financial coaching for employees and their families.
  • Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
  • Leave: ability to purchase additional annual leave, access to an enhanced, inclusive, and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees, and high-quality executive coaching to support the transition.
  • Recognition: team-based recognition including social activities and contribution-based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment, and other social justice issues, as well as our workplace giving and volunteering programs.



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