Central Support Team Leader

3 weeks ago


Brisbane, Queensland, Australia Allens Operations Pty Ltd Full time
About the Role

The Central Support Team Leader is a key position within Allens Operations Pty Ltd, responsible for leading a small team to deliver high-quality operational support services. This role requires a strong leader who can promote a high-performance culture and implement processes to enhance standards of work.

Key Responsibilities
  • Promote a high-performance culture and implement processes to monitor and enhance standards of work.
  • Provide operational support to legal operatives, adapting to the changing needs of the business.
  • Demonstrate expertise in document production software, including Microsoft applications and DocsCorp.
  • Promote ongoing connection and communication between Practice Assistants and legal operatives.
  • Lead by example, promoting a culture of operational excellence within the Practice Support team.
  • Develop and coach Practice Assistants, identifying training and development needs and working with the Central Support Manager and Operations Manager to address these needs.
About You

To be successful in this role, you will have:

  • Experience working in a legal, finance, accounting, or other professional services firm.
  • At least five years' experience in a similar role.
  • Excellent problem-solving, organisational, communication, and interpersonal skills.
  • A Business Administration Certificate or equivalent will be highly regarded.
What We Offer

Allens Operations Pty Ltd offers a range of benefits, including:

  • Market-competitive fixed remuneration.
  • Salary continuance insurance.
  • Employee recruitment referral program.
  • Discounts at hundreds of suppliers.
  • Health and travel insurance.
  • Charity matched funding program.
  • Fully subsidised gym memberships.
  • Annual flu vaccinations.
  • Skin checks.
  • In-house snacks and catered meals.
  • Subsidised sporting and social activities.
  • Emergency childcare.
  • Employee Assistance Program.
  • Wellbeing coaching and financial coaching for employees and their families.
  • Regular wellbeing sessions with our in-house consulting Psychologist.
How to Apply

If you are a motivated and experienced professional looking for a new challenge, please click "apply now" to submit your application. Alternatively, you can visit our website or contact our Talent Acquisition Executive for a confidential discussion.



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