Small Business Banking Specialist

2 weeks ago

Central Coast, Australia beBeeBanking Full time $80,000 - $150,000
Job Overview:

This role is designed for individuals who possess a strong banking background and are looking to take their career to the next level. As a Small Business Banker, you will play a vital part in supporting the growth of small businesses within our portfolio.


Key Responsibilities:
  • Support a diverse range of customers by identifying and fulfilling their needs for our banking product range.
  • Manage high-value lending and product requests for small business customers.
  • Build relationships and partner with our broker team to understand customer business needs and provide holistic banking solutions.
  • Increase the portion of My Bank customers within the portfolio through interactions and referrals.
  • Take responsibility for managing customer complaints and escalations until resolution is reached.

About You:

You will leverage your banking experience to have rich conversations with our customers, solving for their needs and enhancing our relationship.


You will thrive in a fast-paced environment with primarily phone-based, team-oriented portfolio ownership.


You will build stakeholder relationships via seamless end-to-end delivery while scaffolded by system governance and a commitment to integrity of data.


The team in Small Business is part of Business Direct and Small Business (BD&SB) and provides support to customers with new customer enquiries.

We have a many-many relationship model where teams cover a breadth of businesses and support generalist and agricultural customers.


A Diverse and Inclusive Workplace:

We're intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves.

A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued.

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