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Senior Delivery Manager

2 months ago

Melbourne, Victoria, Australia Singtel Group Full time
About the Role

We are seeking a highly experienced Senior Delivery Manager to lead our Agile programs and drive business outcomes. As a key member of our team, you will be responsible for coordinating and driving portfolio initiatives, achieving outcomes through close collaboration with stakeholders, and articulating strategically aligned team plans.

Key Responsibilities
  • Coordinating and driving portfolio initiatives utilizing Agile methodologies to plan, manage, and deliver high-quality business outcomes.
  • Achieving outcomes of assigned initiatives through close collaboration with key stakeholders, squad members, and Delivery Managers.
  • Articulating and representing strategically aligned team plans at a portfolio/program level.
  • Taking ownership of large, complex pieces of work and leading through complexity to achieve results.
  • Identifying and managing potential delivery risks, developing mitigation strategies, and supporting change management efforts to ensure successful adoption and utilization of new or enhanced capabilities across multiple teams and programs.
  • Managing multiple complex dependencies external to the team and across large programs of work.
  • Facilitating Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
  • Developing business cases and working with key stakeholders to implement approved initiatives.
  • Encouraging knowledge sharing across multiple teams and programs of work.
Requirements
  • Agile delivery experience beyond just qualifications or have a level of exposure (e.g., previously been an Agile Delivery Manager or Scrum Master and used Jira/Confluence daily).
  • Previous experience working within a customer-focused team in a digital/online and custom development environment.
  • Demonstrated success in directly managing large and sophisticated programs together with a proven track record in successfully leading a delivery team in a matrix reporting environment.
  • Excellent delivery background of senior project or program delivery roles.
  • Ability to articulate and represent multiple team plans that are strategically aligned.
  • Proven ability to facilitate and influence at C-Suite level to drive program outcomes.
  • Proven ability to build and navigate relationships with senior leaders across the business.
  • In-depth knowledge of one or more Agile frameworks acquired through practical experience.
  • Excellent communication, analytical, and facilitation skills.
  • Proactive promoter of Agile best practices and a growth mindset.
  • Tertiary qualification in IT/computer science or a related business discipline.
  • Agile certification.
  • Proficient in the use of Jira and Confluence. Jira Align knowledge highly desirable.
What We Offer
  • Competitive salary and performance incentives.
  • Discounts to Optus products and services, and to over 400 retailers Australia-wide.
  • Training, mentoring, and development opportunities.
  • Up to five days of Volunteer Leave per year.
  • A 'connected' day for you to use to connect to something you are passionate about.
  • Hybrid ways of working.