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Client Services Manager

2 months ago

Sydney, New South Wales, Australia certisciscP2 Full time

{"h1": "Client Services Manager", "p": "We are seeking a highly skilled Client Services Manager to join our team at Certis Security Australia. As a key member of our organization, you will be responsible for delivering exceptional client service and ensuring the successful execution of our security operations.

Key Responsibilities:

* Attend all client monthly meetings and ensure effective communication
* Coordinate internal projects and resources to increase customer satisfaction
* Develop and maintain site operational procedures (SOPs) in accordance with company policy
* Develop and maintain strong business relationships with clients and their representatives
* Effectively handle complaints from clients and ensure mutually satisfactory outcomes

Requirements:

* Proven experience as a Team Leader in Security Operations or equivalent position
* Minimum of 5+ years' experience in Security Operations
* Excellent organizational and leadership abilities
* NSW Security Licence, or ability to obtain

What We Offer:

* Friendly and inclusive work environment
* Opportunities for growth and development
* Discount program for employees and their family members
* Well-being program for mental, physical, and financial well-being
* Employee Assistance Program (EAP)

At Certis Security Australia, we value diversity and inclusion in the workplace. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW

ACT

QLD 41315

WA SA48240

NT 345

SA ISL

TAS 3020

Certis Security Australia Pty Ltd

NSW

ACT

QLD

WA SA 72311

SA ISL

VIC Z S

VIC Z S

NT 1093

TAS
"}