Luxury Beauty and Customer Service Expert

1 week ago


Cumberland Park, Australia National Pharmacies Full time
About National Pharmacies

National Pharmacies is a company that prides itself on delivering exceptional customer service and care. Our values of Care, Communicate, Collaborate and Celebrate drive everything we do.

Role Overview

We are seeking a highly skilled and experienced Luxury Beauty and Customer Service Expert to join our Cumberland Park team. This role will play a critical part in enabling us to fulfill our purpose of Caring for People, Enabling Health and Inspiring Wellness.

Key Responsibilities
  • Provide extraordinary customer service and consult with customers to ensure they receive the best advice for their health and beauty needs.
  • Make every customer feel special while demonstrating prestige products.
  • Provide luxurious beauty treatments in our beauty rooms.
  • Ensure customers' transactions are processed correctly and efficiently using our point-of-sale systems.
  • Ensure the Clarins counter is beautifully presented and well-stocked so customers feel welcome and enjoy their experience in our stores.
  • Demonstrate the value of National Pharmacies membership to customers.
Requirements
  • Extensive skill and experience in performing facials and other product demonstrations.
  • Excellent product knowledge, and presentation in line with a prestige brand.
  • Confidence in delivering outstanding customer service and advice to a diverse range of customers with a broad variety of health and well-being needs.
  • Ability to relate well with customers and teammates.
  • Willingness to continue to learn about the products and services National Pharmacies offers.
  • Adaptability and flexibility.
  • The ability to work effectively in, and contribute to, a committed team.
  • Certificate IV in Beauty Therapy is essential.
Benefits
  • Employee discounts across our entire range of health, beauty and optical products.
  • Support to achieve nationally recognised qualifications in Community Pharmacy.
  • Working for an organisation that supports the community and genuinely cares about its customers through sponsorships and investment in our business.
  • Our annual Employee Awards night.
  • A chance to participate in the National Pharmacies Christmas Pageant.
Estimated Salary: $60,000 - $80,000 per annum

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