VP of Customer Experience Practice Lead
4 weeks ago
Gentrack is a leading provider of innovative cleantech solutions to utilities across the world. We are driven by our passion to create positive impact and help utilities rebuild for a more sustainable future.
The OpportunityWe are seeking a highly skilled and experienced VP of Customer Experience Practice Lead to join our team. As a key member of our leadership team, you will play a crucial part in driving transformative change within the company towards an outside-in view of the customer experience.
Key Responsibilities- Lead the development of our customer experience strategy and practice
- Collaborate with customers to optimize designs and contribute significantly to project proposals
- Oversee the technical intricacies of large-scale software implementations and mentor teams to excellence
- Manage project budgets and ensure effective analysis, design, programming, and testing
- Provide insights and leadership to product and development teams in the evolution of customer-facing products
- Lead and mentor team members at all levels, cultivating a culture of continuous improvement
- Leadership skills and ability to work at pace with an innovative mindset
- Strong commercial acumen to balance opportunity across the group
- Technical depth to lead the team in generating architecture and design artifacts
- Excellent stakeholder engagement skills and ability to stay updated on Gentrack business plans, products, and future developments
- Hands-on experience in utilities customer experience and Salesforce expertise
- Personal growth and progression in a global, winning high-growth organization
- Opportunity to build a legacy and make your mark in a pioneering and innovative company
- Vibrant culture with people passionate about transformation and making a difference
- Competitive reward package that truly awards top talent
- Chance to make a true impact on society and the planet
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VP of Customer Experience Practice Lead
4 weeks ago
Melbourne, Victoria, Australia Gentrack Ltd (Global) Full timeThis is a unique opportunity to join Gentrack Ltd (Global), a leading company in the AU, as a VP of Customer Experience Practice Lead. The company is growing rapidly and is looking for a talented individual to lead their customer experience practice.About Gentrack Ltd (Global)Gentrack provides innovative cleantech solutions to leading utilities across the...
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VP of Customer Experience Practice Lead
1 month ago
Melbourne, Victoria, Australia Gentrack Full timeAbout GentrackGentrack is a leading provider of innovative cleantech solutions to utilities across the world. We are driven by our passion to create positive impact and help utilities rebuild for a more sustainable future.The OpportunityWe are seeking a highly skilled and experienced VP of Customer Experience Practice Lead to join our team. As a key member...
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VP of Customer Experience Practice Lead
4 weeks ago
Melbourne, Victoria, Australia Gentrack Full timeAbout GentrackGentrack is a leading provider of innovative cleantech solutions to utilities across the world. We are driven by our passion to create positive impact and help utilities rebuild for a more sustainable future.The OpportunityWe are seeking a highly skilled and experienced VP of Customer Experience Practice Lead to join our team. As a key member...
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VP of Customer Experience Practice Lead
4 weeks ago
Melbourne, Victoria, Australia Gentrack Full timeAbout GentrackGentrack is a leading provider of innovative cleantech solutions to utilities across the world. We are driven by our passion to create positive impact and help utilities rebuild for a more sustainable future.The OpportunityWe are seeking a highly skilled and experienced VP of Customer Experience Practice Lead to join our team. As a key member...
-
VP of Customer Experience Practice Lead
4 weeks ago
Melbourne, Victoria, Australia Gentrack Full timeAbout GentrackGentrack is a leading provider of innovative cleantech solutions to utilities across the world. We are driven by our passion to create positive impact and help utilities rebuild for a more sustainable future.The OpportunityWe are seeking a highly skilled and experienced VP of Customer Experience Practice Lead to join our team. As a key member...
-
VP of Customer Experience Practice Lead
4 weeks ago
Melbourne, Victoria, Australia Gentrack Ltd (Global) Full timeAbout the RoleThis is a unique opportunity to join Gentrack Ltd (Global) as a VP of Customer Experience Practice Lead, driving transformative change within the company towards an outside-in view of the customer experience.Key ResponsibilitiesCollaborate with customers to optimize designs and contribute significantly to project proposals.Oversee the technical...
-
VP of Customer Experience Practice Lead
4 weeks ago
Melbourne, Victoria, Australia Gentrack Ltd (Global) Full timeAbout Gentrack Ltd (Global)Gentrack Ltd (Global) is a leading provider of innovative cleantech solutions to utilities across the world. With a passion for creating positive impact, we help utilities drive innovation, deliver great customer experiences, and secure profits. Our values of respect for the planet, customers, and each other drive our decisions and...
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VP Investment Lead
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