
Support Services Professional
2 days ago
Join a diverse team of social services professionals who share a passion for helping vulnerable populations.
Our organization is dedicated to providing a nurturing atmosphere of home and family, where all are welcome.
The Housing/Shelter Support Worker will play a critical role in identifying clients' problems, needs and risks, and developing individualized plans to address them.
Key responsibilities include:
- Assisting with resident support plan development and delivery of services
- Developing rapport and trusting relationships with residents
- Providing wellness checks, distributing harm reduction supplies, and assisting with activities such as room cleans
- Assisting with appropriate applications and referrals, and collaborating with the team on how to engage residents
- Overseeing resident volunteer work and dispersing honorariums according to program guidelines
The ideal candidate will possess strong problem-solving, decision-making, communication and collaboration skills, as well as knowledge of non-violent crisis intervention techniques and harm reduction approaches.
A minimum of one year recent related experience and a diploma in a related human/social service field are required.
Benefits include vacation accrual at a rate of 6% or in accordance with length of service, comprehensive benefits plan including health and dental coverage after completion of probationary period, union membership and opportunities for professional growth and development.
Required Skills and Qualifications:Education and Knowledge:
- Diploma in a related human/social service field
Training and Experience:
- A minimum of one (1) year recent related experience
Skills and Abilities:
- Basic computer skills with a working knowledge of Microsoft Office Suite
- Training in or knowledge of non-violent crisis intervention techniques and harm reduction approach
- Knowledge of services available to shelter users and residents
- Ability to work independently and show initiative and creativity
- Ability to deal in a positive collaborative fashion with residents, shelter users and community contacts
- Ability to communicate effectively with clients and coworkers both verbally and in writing
Benefits:
Vacation is accrued at a rate of 6% or in accordance with length of service. Eligible for a comprehensive benefits plan including health and dental coverage, after completion of probationary period.
Others:
This position requires union membership and opportunities for professional growth and development.
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