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Customer Service Specialist
3 weeks ago
As a Personal Banker, you'll play a pivotal role in delivering exceptional customer service and driving business growth. This exciting opportunity is perfect for individuals who thrive in fast-paced environments and are driven to achieve individual performance goals that contribute to team success.
Key Responsibilities- Provide personalized banking experiences to new and existing customers
- Proactively connect customer needs to our offerings through excellent listening skills
- Develop expertise in lending solutions, including personal loans, credit cards, and home loans
- Manage general enquiries and provide sound advice and information to customers
- Collaborate with specialists to deliver tailored solutions for customers
- Excellent customer service skills
- Strong communication and problem-solving skills
- Able to work in a dynamic customer service environment
- Resilient and driven with a passion for building lasting customer relationships
- Full-time position with flexible hours
- Competitive salary range: $71,100 to $79,700 including super
- Additional paid leave and community volunteer days
- Employee discounts, health and wellbeing initiatives, and support services
This is an incredible opportunity to join a supportive and inclusive team environment where you can progress at any stage of your career. We welcome candidates from diverse backgrounds and encourage applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ and culturally diverse community members.
