Customer Service Specialist
23 hours ago
- Full-time Position
- 75 hours per fortnight
- Salary: $69,510 - $77,504 (including super)
- Provide a local customer owned banking experience to new and existing customers
- Proactively connect customer needs to Beyond Bank's offerings through excellent listening skills
- Complete Beyond Bank's Lending Accreditation program to assist our members with their personal and home lending needs.
- Manage general enquiries and provide sound advice and information to our customers
- Contribute to a high achieving team environment with your commitment to success and strong work ethic
- Manage customer bank accounts, including opening, closing, and overseeing transactions
- Collaborate with specialists in the business to deliver the best solution for the customer
- Resilient, driven, and passionate
- Excellent customer service skills
- A passion for building lasting customer relationships and serving the local community
- Able to work in a dynamic customer service environment
- Excellent problem solving and analytical skills
- Banking or Financial services experience desirable, but not essential
- Our branch employees receive an additional 6 days of paid leave per year
- Additional 3 paid work-life balance days to boost your annual leave*
- Paid community volunteer days to support many community charities across Australia
- Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more
- A flexible, and diverse working environment
- Career development opportunities, training and coaching
Beyond Bank Australia
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