Retail Store Operations Manager

4 days ago


Cairns, Queensland, Australia The Just Group Full time

About Smiggle

Smiggle is the ultimate retail destination for school, birthday and leisure products, and for kids of all ages. From backpacks and drink bottles, to gift packs and keyrings, Smiggle is the original creator of all things colourful, fun, unique and on trend.

Established in 2003 in Melbourne, Australia, Smiggle has grown rapidly across the globe with stores in the United Kingdom, Ireland, Singapore, Malaysia and New Zealand.

The Just Group, one of the most successful Australian grown retail groups, inclusive of 7 brands – Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans & Smiggle.

A Day in the Life

  • Create a great store experience for all customers
  • Provide exceptional customer service
  • Maximise every sales opportunity to achieve both individual and store sales targets
  • Act as Store Manager when required, including opening and closing of the store
  • Daily management of stock to minimise stock loss and maximise sales
  • Implement brand visual merchandising strategies and promotional changes
  • Create a safe working environment for your team and customers

Requirements

  • Previous leadership experience, ideally in a retail environment
  • Confidence providing praise & improvement feedback to your team
  • Ability to provide an exceptional and unique customer experience
  • Knowledge in loss prevention and health & safety
  • Visual Merchandising experience beneficial

Benefits

  • Structured 3 month Assistant Store Manager training plan
  • Development plans to support your ongoing growth
  • Flexible roster options available supporting a healthy work/life balance
  • 50% staff discounts on Smiggle product
  • Opportunity to join our Future Leaders Program designed to develop and train our future Store Managers
  • Internal career opportunities across 7 brands and over 1,000 retail outlets
  • The opportunity to join an international brand

Salary: $80,000 - $90,000 per annum, depending on experience. We offer a competitive salary package that includes a base salary and bonuses based on performance.



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