Educational Experience Coordinator

2 weeks ago


Geelong, Victoria, Australia Contour Education Full time

About Us

">
  • We are a leading provider of medical/dental preparation solutions, dedicated to empowering students to achieve their goals.
  • Our comprehensive UCAT and Interview preparation programmes are designed to provide students with the tools and support they need to succeed.
">

The Role

">
  • You will be responsible for providing exceptional customer service and support to students and families, ensuring a seamless experience across all communication channels.
  • Your expertise will be essential in managing enquiries, guiding families through their educational journey, and working closely with our internal teams.
">

Key Responsibilities

">
  • Providing exceptional customer service and support to students and families.
  • Managing enquiries and resolving issues in a timely and professional manner.
  • Collaborating with our internal teams to ensure a seamless experience for students and families.
">

Requirements

">
  • Proven customer service and support experience.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • High level of empathy and understanding.
  • Organisational skills and attention to detail.
">

Experience

">
  • Mandatory:
    • Completed VCE (or interstate equivalent).
    • Prior sales or customer service experience.
  • Ideal:
    • Completed the UCAT.
    • Prior tutoring, mentoring, or leadership experience.
">

Personal Qualities

">
  • Passionate about education and making a difference.
  • Ability to commit to hours.
  • Travel to our campus for onboarding, training, and in-person work days.
  • Sign an NDA.
  • Agree to a non-compete clause.
">

Benefits

">
  • Competitive benefits and pay.
  • Satisfying and fulfilling work helping students succeed.
  • Primary focus on providing an excellent student/parent experience.
  • Significant improvement in public speaking, teamwork, and leadership skills.
  • Personalised training and feedback.
  • Creative freedom in a fun start-up environment.
  • Opportunities to do more work and performance-based pay rises.
">

How You Can Contribute

">
  • Be part of a dynamic and supportive team.
  • Contribute to a innovative and forward-thinking company.
  • Develop your skills and knowledge in a fast-paced environment.


  • Geelong, Victoria, Australia East Herts District Council Full time

    East Grampians Health Service is dedicated to delivering high-quality patient care and services that meet the evolving needs of our community. The role of the Health Education and Training Coordinator is crucial in achieving this goal by developing and implementing effective education and training strategies.About the RoleAs a coordinator, you will be...


  • Geelong, Victoria, Australia Surgeons Full time

    Company OverviewRACS supports healthcare and surgical education in the Asia-Pacific region and is a substantial funder of surgical research. Our goal is to advance surgical care in our region.We are seeking an experienced professional to join our team as a Program Coordinator, SIMGs.Coordinating educational events and assessments.Project management...


  • Geelong, Victoria, Australia Monash University Full time

    About the RoleWe are seeking a highly skilled and experienced Service Operations Specialist to join our team. In this role, you will be responsible for coordinating staff in the delivery of day-to-day operations within our Leisure Services unit.Key Responsibilities include:Leading the development, coordination, and evaluation of Reception, Sales, and...


  • Geelong, Victoria, Australia DFP Recruitment Full time

    Job DescriptionThis role is responsible for delivering key engagement and co-design activities, supporting the development of policies and practices that promote inclusion and social participation.Key Responsibilities:Liaise with mainstream services to enhance participant experience.Build and maintain stakeholder relationships.Collaborate with the team to...


  • Geelong, Victoria, Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Part time

    Company Overview:We are a forward-thinking and culturally diverse Christian co-educational school from Kinder to Year 12, providing students with a quality Christian educational experience for over 45 years. Our campuses in Wantirna South and Narre Warren South cater to an enrolment of over 2400 students with 400 staff across both locations.School Vision: We...


  • Geelong, Victoria, Australia Surgeons Part time

    About the RoleThis is a part-time position (0.6 FTE) for 12 months, with flexible days to be worked.Key ResponsibilitiesAccurately enter and maintain data in relevant databases and systemsAssist the Cardiothoracic Surgery Executive Officer with tasks including responding to emails, coordinating hospital inspections, organising travel, catering and...


  • Geelong, Victoria, Australia Murdoch Childrens Research Institute Full time

    We are currently seeking a Lived Experience Coordinator - Australia to join our team at the Murdoch Children's Research Institute. As a key player in this ground-breaking project, you will facilitate the integration of a coordinated team of Lived Experience Advisors into Growing Mind Australia's research studies.About the Role:You will support the...


  • Geelong, Victoria, Australia Alpineresorts Full time

    The Visitor Experience Coordinator plays a critical role in ensuring that our resort guests and visitors have an exceptional experience during their visit. As a key member of our Visitor Services team, you will be responsible for providing excellent customer service, managing administrative tasks, and supporting the delivery of our visitor services...


  • Geelong, Victoria, Australia House Early Learning Pty Full time

    Company OverviewHouse Early Learning Pty is a leading provider of early childhood education and care services. We are committed to delivering high-quality programs that cater to the diverse needs of children and families.


  • Geelong, Victoria, Australia Alpineresorts Full time

    Role OverviewAs a Snow Experience Coordinator at Mt Buller Alpine Resort, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our Air Zone facility.Your primary responsibilities will include setting up and packing down the facility, providing seamless transportation services, and ensuring our guests have...


  • Geelong, Victoria, Australia Federation Co-op Full time

    About Federation Co-opCompany OverviewFederation Co-op is a leading provider of education and research in the field of speech pathology. We are committed to delivering high-quality student-centred learning experiences that reflect contemporary health needs and contexts.Job DescriptionWe are seeking an experienced Speech Pathology Educator to join our team as...


  • Geelong, Victoria, Australia Murdoch Childrens Research Institute Full time

    Join to apply for the Lived Experience Project Coordinator role at Murdoch Children's Research Institute (MCRI)Role Type: 18 month full time contract (job share considered)Salary: $97,000 - $105,000 p.a + superannuation + non for profit salary packagingThe Opportunity:Join us as a Lived Experience Project Coordinator and become a pivotal member of the team...


  • Geelong, Victoria, Australia Alpineresorts Full time

    Embark on a thrilling winter adventure as part of an exceptional team providing top-notch customer service at Mt Hotham.About the OpportunityThis is your chance to be the face of our resort, delivering outstanding services and support to visitors and staff alike.You'll be responsible for providing administrative support to resort management staff,...


  • Geelong, Victoria, Australia Epworth Full time

    Position OverviewWe are currently seeking a Food Services Coordinator - Patient Experience to join our team at Epworth Geelong.In this role, you will be responsible for coordinating food services to ensure seamless delivery of meals to patients.Main Duties:Coordinating meal production and delivery to ensure timely serviceMaintaining accurate records of meal...


  • Geelong, Victoria, Australia Pro-invest Careers Full time

    Role SummaryThe Hotel Guest Experience Coordinator is responsible for ensuring that all guests have an exceptional experience during their stay at Sage Ringwood. This includes:Maintaining high standards of cleanliness and organization throughout the hotel.Providing exceptional customer service to guests.Working closely with other departments to ensure that...


  • Geelong, Victoria, Australia Federation Co-op Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Clinical Education Specialist to join our team at Federation Co-op. The successful candidate will be responsible for contributing to the development and delivery of Speech Pathology units and clinical placements at our Berwick Campus and other sites.About the RoleAs an integral member of...


  • Geelong, Victoria, Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    Company OverviewWaverley Christian College is a forward-thinking and culturally diverse Christian co-educational school from Kinder to Year 12. With campuses in Wantirna South and Narre Warren South, the college has an enrolment of over 2400 students with 400 staff across both campuses.The college provides students with a quality Christian educational...


  • Geelong, Victoria, Australia Federation Co-op Full time

    Job DetailsWe are seeking a Clinical Educator and Academic Administrator to contribute to the development and delivery of Speech Pathology units and clinical placements at our Berwick Campus and other sites.About the RoleThis role involves contributing to the development and delivery of Speech Pathology units at undergraduate and graduate levels, overseeing...


  • Geelong, Victoria, Australia City of Greater Geelong Full time

    Key ResponsibilitiesThe position involves contributing to the development, implementation, and evaluation of educational programs. Key responsibilities include:


  • Geelong, Victoria, Australia Federation Co-op Full time

    About the RoleKey ResponsibilitiesDevelop and deliver high-quality educational content in speech pathology.Coordinate clinical placements and oversee the Institute's research course.Supervise students in clinical settings and ensure they meet industry standards.Contribute to the development of academic policies and procedures.About YouRequirementsA certified...