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Government Liaison Officer

1 week ago

Sydney, New South Wales, Australia NSW Department of Customer Service Full time

**Company Overview**

The NSW Department of Customer Service is focused on delivering excellent customer service, digital transformation, and regulatory reform. We are a dynamic and inclusive workplace that values diversity and embracing difference.

We are seeking a skilled Policy and Procedure Specialist to join our Ministerial, Executive and Parliamentary Services team. The successful candidate will be responsible for supporting the development of procedures and guidance documentation and providing support and guidance to colleagues and the broader business.

This role requires a high level of expertise in policy and procedure development, as well as excellent communication and interpersonal skills.

  • Possess exceptional writing skills and the ability to communicate effectively and with confidence across diverse audiences.
  • Have a demonstrated ability to foster strong and maintain productive relationships across key internal and external stakeholders.
  • Be resilient, adaptable, organised, self-motivated, and capable of effectively managing competing priorities including urgent requests for information and advice while balancing workload demands to meet conflicting deadlines.
  • Possess strong critical thinking skills and capacity for research and analysis.
  • Model and promote the highest standards of integrity and accountability.