Global Payments and Fraud Risk Manager

7 days ago


Brisbane, Queensland, Australia Flight Centre Travel Group Full time
Job Overview

As a key member of the Flight Centre Travel Group, you will play a vital role in managing customer payment flows and mitigating fraud risk across all our brands and geographies. This position requires a strong analytical mindset and the ability to work closely with various stakeholders, including internal teams and external vendors.

Key Responsibilities
  • Manage commercial and technical set-up of payment transactions for both in-store and ecommerce platforms.
  • Oversee fraud risk management tools and systems, providing expert analysis and recommendations for improvement.
  • Monitor payment gateway performance and troubleshoot issues, collaborating with internal technical experts and product vendors as needed.
  • Work with the business to optimize payment outcomes, including improved authorisation rates and conversion.
  • Analyse fraud patterns and trends to anticipate and address emerging threats.
Requirements
  • Prior experience in a related role with a proven track record of managing payment flows and mitigating fraud risk.
  • Strong analytical and problem-solving skills, with the ability to build and maintain complex systems and processes.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job Title: Payments and Fraud SpecialistAs part of a global team at Flight Centre Travel Group, this role is responsible for supporting the company's pillars, brands, and geographies in managing customer payment flows. This includes commercial and technical setup of both in-store and ecommerce transactions, as well as managing customer fraud risk and related...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job DescriptionAs a key member of the Flight Centre Travel Group team, this role is responsible for managing customer payment flows, including the commercial and technical setup of in-store and ecommerce transactions, as well as managing customer fraud risk and related risk mitigation activities.Key ResponsibilitiesImplement new payment flows and monitor...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job SummaryFlight Centre Travel Group is seeking a skilled Payment Operations Specialist to join our team. As a Payment Operations Specialist, you will be responsible for managing customer payment flows, including the commercial and technical setup of both in-store and e-commerce transactions, as well as managing customer fraud risk and related risk...


  • Brisbane, Queensland, Australia Great Southern Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Card Fraud Payment Disputes Officer to join our team at Great Southern Bank. As a key member of our Financial Crime team, you will play a critical role in investigating and resolving card fraud disputes, ensuring the best possible outcomes for our customers.Key Responsibilities:Investigate and...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Global Treasury Banking & Payment Solutions LeaderWe are seeking a highly skilled and motivated individual to join our Global Treasury Banking & Payment Solutions team as a Delivery Leader. As the Delivery Leader, you will be responsible for overseeing and optimizing transactional banking, supplier payments, employee expense reimbursement, purchasing card,...


  • Brisbane, Queensland, Australia Great Southern Bank Full time

    About the RoleWe are seeking a highly skilled and motivated Card Fraud Payment Disputes Officer to join our team at Great Southern Bank. As a key member of our Financial Crime team, you will play a critical role in investigating and resolving card fraud disputes, ensuring the best possible outcomes for our customers.Key Responsibilities:Investigate and...


  • Brisbane, Queensland, Australia Team Global Express Full time

    Payment Assurance SpecialistAre you a detail-oriented finance professional looking for a challenging role? We have an exciting opportunity for a Payment Assurance Specialist to join our team at Team Global Express.As a Payment Assurance Specialist, you will be responsible for ensuring the accuracy and efficiency of subcontractor payments. This is a fantastic...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job Title: Senior Fraud InvestigatorJob Summary:We are seeking a highly skilled Senior Fraud Investigator to join our team at Suncorp Group. As a Senior Fraud Investigator, you will be responsible for leading comprehensive end-to-end investigations, including formal records of interview, in an efficient, effective and timely manner.Key...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job DescriptionRole OverviewSuncorp Group is seeking a highly skilled Senior Investigator to lead comprehensive end-to-end investigations, minimizing fraud losses while maximizing recovery efforts.Key ResponsibilitiesManage and lead complex investigations, including formal records of interview, in an efficient, effective, and timely manner.Prepare formal...

  • Product Owner

    1 month ago


    Brisbane, Queensland, Australia Global Payments Full time

    About the RoleAs a Product Owner for Global Payments, you will be the voice of the customer, ensuring that products and associated features align with customer and business requirements. You will work within the existing Agile framework of Large Scale Scrum (LeSS) to promote and enable continuous improvement in high-quality products and services.Key...


  • Brisbane, Queensland, Australia Group Risk Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Technology Risk to join our team at The Star Entertainment Group. As a key member of our Group Risk function, you will be responsible for providing independent oversight and review of our technology risk profile, as well as valuable insights derived from emerging trends.Key...

  • Risk and HSE Manager

    4 weeks ago


    Brisbane, Queensland, Australia Resourceful Recruitment Full time

    Job Title: Risk & HSE ManagerCentral Petroleum Limited is seeking an experienced professional to lead the Risk Management and Health, Safety & Environmental (HSE) functions across their operations and corporate areas.About the RoleThis is a key leadership position that requires a strong understanding of risk and assurance frameworks, as well as experience in...


  • Brisbane, Queensland, Australia Team Global Express Full time

    Job SummaryAre you a detail-oriented finance professional passionate about ensuring accuracy and efficiency in financial processes? Do you have experience or interest in areas like Financial Control, Risk Management, Treasury Operations, or Data Analytics? If so, we may have an exciting opportunity for you.Key Responsibilities• Payment Assurance: Oversee...


  • Brisbane, Queensland, Australia National Disability Insurance Agency Full time

    About the RoleThe National Disability Insurance Agency (NDIA) is seeking experienced professionals to join our Fraud Fusion Taskforce and Integrity Capability Division as EL2 Directors.As a key member of our team, you will be responsible for investigating and responding to internal and external fraud against the NDIS, including undertaking criminal...


  • Brisbane, Queensland, Australia Bank Of Queensland Full time

    About the RoleWe are seeking a seasoned risk management professional to lead our team of experts in enhancing our risk management strategies and frameworks. As the Head of Risk Advisory, Assurance and Fraud, you will be responsible for implementing, monitoring, and providing targeted assurance of our Risk Management Strategy (RMS) and operational risk...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Global Treasury Banking & Payment Solutions LeaderWe are seeking a highly skilled and motivated individual to join our Global Treasury Banking & Payment Solutions team as a Delivery Leader. As the Delivery Leader, you will be responsible for overseeing and optimizing transactional banking, supplier payments, employee expense reimbursement, purchasing card,...


  • Brisbane, Queensland, Australia Group Risk Full time

    Job Title: Head of Technology RiskJob Summary:The Star Entertainment Group is seeking a highly skilled and experienced Head of Technology Risk to join our team. As a key member of our Group Risk function, you will be responsible for providing independent oversight, review, and challenge of the risk profile for technology, as well as valuable insights derived...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time

    Job Title: Finance and Risk Management SpecialistAbout the Role:As a key member of the Flight Centre Travel Group team, this role is responsible for providing comprehensive payment solutions and risk management services to support the company's global operations.We are seeking a highly skilled and experienced professional to lead our payment operations and...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Welcome to a place where you can drive real change and progress in your career. As a Compliance Advisor Financial Crime at Suncorp Group, you'll be part of a team that's switched on, endlessly curious, and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little...


  • Brisbane, Queensland, Australia Group Risk Full time

    Job OpportunityThe Star Entertainment Group is seeking a highly skilled Head of Technology Risk to join our team. As a key member of our organization, this role will play a pivotal part in shaping our technology risk management strategy.Key Responsibilities:Monitor and review the technology risk profile to ensure it aligns with our risk appetite.Oversee and...