Hospitality Ambassador
3 weeks ago
As part of the Mounties Group, Australia's top registered Club group, we strive to deliver exceptional customer experiences across ten venues in NSW.
We're more than just a Club - we're a people-first, profit-for-purpose organization that aims to enhance the lives of our members and local communities.
About The RoleWe're currently seeking enthusiastic Customer Service Attendants to join our team at Triglav (St Johns Park) and Mekong (Cabramatta) venues on a part-time basis.
You'll be the face of our front line, working across various areas such as bar, gaming, and concierge. Your primary responsibility will be to deliver outstanding customer service and build long-term relationships with our customers.
To succeed in this role, you should possess:
- Prior experience in hospitality or a customer-related field
- A passion for delivering excellent customer service
- Excellent communication, presentation, and grooming skills
- The ability to work independently and collaboratively within a team environment
- Flexibility to work a varied roster, including days, nights, and weekends
- Ongoing NSW RSA & RCG certification
We provide a supportive and inclusive team environment, free onsite parking, and uniforms. Our exciting world of hospitality offers great opportunities for career growth and development.
Estimated Salary Range: AU$60,000 - AU$80,000 per annumThis estimate is based on industry standards for customer-facing roles in NSW. As a valued member of our team, you'll have opportunities to contribute to your success and well-being through training, mentoring, and performance-based bonuses.
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