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Serviceplus Training Specialist
2 months ago
We are seeking a highly skilled Serviceplus Training Specialist to join our team at Hostplus. As a key member of our team, you will be responsible for designing, delivering, and embedding high-quality training and knowledge management solutions for our servicing employees and service delivery vendors.
Your Key Responsibilities- Design and deliver training programs that enhance the experience and outcomes delivered to our members
- Embed training and knowledge management solutions to ensure consistency and excellence in service
- Collaborate with internal and external stakeholders to achieve business objectives
- Stay up-to-date with industry developments and best practices in superannuation, investments, and insurance
We are looking for a dynamic professional with advanced knowledge of superannuation, investments, and insurance. You will have a proven track record in instructional design, training processes, and business reporting. Your strong communication and time management skills will enable you to thrive in high-pressure environments and effectively collaborate with internal and external stakeholders.
What We OfferAt Hostplus, we offer a range of benefits that will support your growth and well-being. These include:
- Hybrid and flexible work environment
- 15% superannuation
- Additional paid leave over Christmas and New Year
- Additional 5 days paid "flex leave"
- 18 weeks paid parental leave
- 3 days community service leave
- 4 weeks paid gender affirmation leave
- Access to long service leave at 5 years
- Access to subsidised financial advice
- Dedicated per person development budget to support your growth
At Hostplus, we are passionate about providing our members with the best possible service. We are constantly looking for new ways to deliver better value while helping members get the most out of their super. Our commitment to diversity and inclusion is at the heart of everything we do. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, neurodiverse individuals, women, and people with a cultural or linguistically diverse background.
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