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Strategic Leader

2 months ago

Geelong, Victoria, Australia Defence Housing Australia Full time
About the Role

We are seeking a highly skilled and experienced leader to join our team as an Assistant Director of Service Delivery. In this role, you will be responsible for overseeing teams in Victoria and Tasmania, enhancing and delivering exceptional service experiences for participants with disabilities.

Key Responsibilities
  • Lead and support Team Leaders and Senior Planners to deliver quality participant outcomes.
  • Manage team performance and monitor their health and wellbeing.
  • Collaborate effectively with internal and external stakeholders to achieve outcomes.
  • Demonstrate a strong understanding of the disability sector and provide specialized advice.
  • Resolve escalated issues and complaints, interpreting legislation, policies, and procedures.
What You'll Bring
  • Experience and expertise to operate autonomously and collaborate confidently at all levels.
  • Ability to lead and manage teams across multiple locations, enhancing team capabilities.
  • High level of legislative understanding and ability to adapt to change.
  • Strong communication and interpersonal skills.
What We Offer
  • A socially inclusive and culturally diverse workplace making a meaningful impact on the lives of Australians.
  • Access to higher superannuation and above market leave entitlements.
  • Competitive remuneration and working conditions supporting a positive work-life balance.
  • Access to ongoing professional development and learning.