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Shift Manager

2 months ago

Wyong Shire, Australia Ampol Full time

About Us:

Ampol QSR is a leading provider of quick-service restaurants, offering a diverse range of dining options and exceptional customer service across our various brands.

Job Summary:

We are seeking a skilled Shift Manager to join our team at our Wyong M1 Hungry Jack's stores. As a Shift Manager, you will be responsible for leading a high-performing team, providing outstanding customer service, and driving sales growth.

Key Responsibilities:

  • Customer Service Excellence: Lead by example in providing exceptional customer service, addressing customer inquiries, and resolving complaints to ensure a positive experience.
  • Team Leadership: Support crew training and development, and lead a high-performing team to achieve sales targets and provide excellent customer service.
  • Inventory Management: Assist in monitoring stock levels, managing inventory, placing orders, and ensuring the store is well-stocked and organized.
  • Performance Management: Focus on profitability while managing costs, expenses, and waste, and drive sales growth through effective inventory management and customer service.
  • Adaptability: Thrive in a fast-paced, compliance-driven environment while balancing competing priorities and adapting to changing circumstances.
  • Strategy Execution: Bring our convenience retail strategy to life by executing plans and initiatives to drive sales growth and improve customer satisfaction.

What We Offer:

  • World-Class Training: Access to comprehensive training programs to fuel your growth and development.
  • Career Advancement: Opportunities for career progression in a supportive environment, with a focus on promoting from within.
  • Inclusive Culture: Be part of a diverse and inclusive workforce where individuality is celebrated, and everyone has the opportunity to succeed.

Selection Process:

If you're selected, one of our Ampol recruiters will reach out to schedule an interview. We celebrate diversity and are committed to an inclusive workplace, and we welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders.

Start your journey with Ampol QSR today and discover a career that can take you places.