Demand Analyst

About PACCAR Parts

PACCAR Parts is a leading global distributor, seller, and marketer of aftermarket parts for heavy and medium-duty trucks, trailers, and engines. With cutting-edge distribution processes, award-winning sales and marketing programs, and industry-leading quality management, PACCAR Parts, a division of PACCAR Australia, provides exceptional aftersales support to a vast network of Kenworth and DAF dealer locations across Australia, New Zealand, and Papua New Guinea.

The Opportunity

A fantastic opportunity exists for a 12-month fixed-term Demand Analyst (MDI Demand Analyst) to join the PACCAR Parts Materials Team.

As a key member of the team, you will be responsible for delivering outstanding customer service support to dealers. You will enhance and maintain dealer inventory performance and service levels by implementing exceptional inventory management strategies, retail forecasting, and support activities. You will assess, implement, and enhance inventory plans for assigned parts dealerships, ensuring ample dealer stock availability.

Key Responsibilities

• Perform planning system maintenance, forecasting, and support activities.
• Be the primary point of contact for dealers regarding MDI.
• Conduct troubleshooting for any MDI issues.
• Optimize PACCAR Parts sales by ensuring high dealer stock availability to prevent lost sales opportunities.
• Manage inventory throughout the Australian dealer network.
• Liaise with dealerships on a regular basis regarding stock ordering.
• Coordinate training workshops for dealers to maximize MDI understanding and performance.
• Provide monthly metric reporting to dealers and management.
• Monitor and assess the effectiveness of current processes, driving continuous improvement.
• Establish and improve direct ship order planning to improve stock availability.

About You

• You hold a tertiary qualification in supply chain, logistics, or business management or have at least two years' experience in materials planning/demand analysis.
• You have experience in inventory management/exposure to Dealer Business system (DBS), which is highly regarded.
• You possess excellent analytical and problem-solving skills.
• You have strong knowledge of Material Planning processes and methodologies.
• You have comprehensive knowledge of forecasting and JDA Manugistics.
• You have excellent communication and interpersonal skills.
• You have high accuracy and attention to detail.

Why PACCAR?

In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support, and long-term employment and career opportunities.