Customer Service Expert

5 days ago


Sydney, New South Wales, Australia Bendigo Superannuation Pty Full time

Bendigo Superannuation Pty offers a dynamic opportunity for an exceptional customer service expert to join our team in Darling Square. As a Customer Service Officer, you will play a pivotal role in delivering exceptional customer experiences and providing tailored solutions to meet their banking needs.

The ideal candidate will possess a strong attention to detail, excellent communication skills, and a customer-centric approach. With a focus on collaboration and teamwork, you will work closely with colleagues to ensure seamless service delivery and achieve outstanding results.

As part of our Community Banking model, you will have the opportunity to make a meaningful impact in the local community and contribute to initiatives that promote growth and development. Our branch staff are actively engaged in community events and support small businesses, making this a unique and rewarding career opportunity.

To succeed in this role, you will need to consistently deliver exceptional customer service, possess a risk mindset, and be confident in communicating with customers face-to-face and over the phone. Experience in the banking and finance industry is advantageous but not essential.

We offer a range of benefits, including health and wellbeing support, flexible policies, and opportunities for career development through our corporate university 'BEN U'. Our inclusive culture values diversity and promotes a work-life balance, making us an employer of choice in the financial sector.



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