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Solutions Engineer

2 months ago

Brisbane, Queensland, Australia Actionstep Full time
{"title": "Solutions Engineer Role at Actionstep", "description": "Unlock Your Potential as a Solutions Engineer at Actionstep

Actionstep is a pioneering software-as-a-service (SaaS) company that specializes in delivering Legal Practice Management software. We're a fast-growing, dynamic business with a global customer base and team. With members in Auckland, the United Kingdom, United States, Canada, and Australia, we're dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

Are you passionate about technology and enjoy working with people? Do you thrive on solving complex problems and showcasing cutting-edge software solutions? If so, we have an exciting opportunity for you. We're looking for a highly motivated and experienced Solutions Engineer to join our vibrant Sales Team.

As a Solutions Engineer at Actionstep, you'll play a critical role in supporting our sales team and driving our growth. You'll be responsible for conducting product demonstrations, addressing technical inquiries, and ensuring our clients understand the value of our solutions. Your technical expertise and excellent communication skills will be key in showcasing how Actionstep can meet the unique needs of our clients.

Key Responsibilities:
  • Develop a deep understanding of Actionstep's product offerings and stay updated on industry trends.
  • Collaborate with the product development team to stay informed about upcoming features and enhancements.
  • Conduct product demonstrations and technical presentations to showcase Actionstep's solutions.
  • Partner with the sales representatives to understand customer requirements and align Actionstep's solutions with their needs.
  • Provide pre-sales technical support, addressing prospect inquiries and concerns.
  • Collaborate with sales representatives to prepare and deliver compelling proposals and technical documentation.
  • Act as a trusted advisor, offering technical guidance and expertise to customers throughout the sales cycle.
  • Conduct training sessions for sales teams to ensure they're equipped with the technical knowledge to effectively sell Actionstep's solutions.
  • Develop and maintain sales collateral, including technical documentation, case studies, and solution briefs.
What We're Looking For:

We're seeking an exceptional Solutions Engineer who is:

  • An excellent communicator with the ability to convey complex technical concepts to both technical and non-technical audiences.
  • A strong problem-solver with the ability to think strategically about business challenges.
  • Comfortable working within Office 365.
  • Willing to travel for on-site customer engagements as needed.
What We Offer:

We offer a fantastic and inspirational working environment with:

  • Flexible working arrangements.
  • A relaxed and friendly team.
  • Fantastic training and development opportunities.

We're a team that trusts each other and believes our best work happens when life and work are in good balance. If you're a motivated and technically skilled professional looking to join a forward-thinking company, we'd love to hear from you.

"}