Personal Finance Operator

4 weeks ago


Runaway Bay, Queensland, Australia Cash Converters Full time

Cash Converters is a leading provider of personal finance solutions, offering customers a range of affordable options to achieve their financial goals.

We are seeking a highly motivated and customer-focused Retail Assistant - Personal Finance Operator to join our team at our Runaway Bay Store.

About the Role

  • As a Retail Assistant - Personal Finance Operator, you will be responsible for providing exceptional customer service and support in our Personal Finance department.
  • You will be required to complete all transactions in line with compliant practices, including regulatory, legislative, and operational requirements.
  • Using your knowledge of personal finance, you will assist customers in finding suitable solutions to meet their financial needs.
  • You will also be responsible for promoting personal finance products throughout the store to generate new business opportunities.
  • Additionally, you will liaise with customers to ensure the highest levels of respect, professionalism, and diligence.
  • Finally, you will work towards achieving individual and store targets.

About You

  • You will have a strong understanding of the sales process and be passionate about meeting targets.
  • You will be able to build strong relationships with customers and encourage repeat business.
  • You will have a basic understanding of the personal finance industry and its principles.
  • You will be interested in technology and have basic Microsoft suite skills.
  • You will have previous experience in a customer service role.

What's on Offer

  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
  • A competitive salary and benefits package.
  • Real career development opportunities.
  • Ongoing quarterly store and team bonuses.
  • Paid parental leave.
  • Salary packaging for a novated car lease available.
  • Health insurance discounts (Bupa & HBF).
  • 30% in-store discount.
  • Plus, access to our wellness activities: Move, Munch, Money, and Mind.

Cash Converters is a proudly homegrown Australian business that has been making life possible for our customers since 1984. We are committed to supporting diversity, inclusion, and equal opportunity.



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