Ecommerce Merchandise Lead

1 month ago

Sydney, New South Wales, Australia Temple & Webster Full time
{"title": "Ecommerce Merchandise Lead", "description": "Enhance Customer Experience

Temple & Webster is seeking an Ecommerce Merchandise Lead to join our team. As a key member of our ecommerce team, you will be responsible for enhancing the online customer journey by establishing and upholding high merchandising standards.

You will innovate merchandising approaches and spearhead cross-departmental projects that elevate our ecommerce platform. Your analytical mindset and passion for understanding user behavior will drive actionable insights that inform our merchandising strategies.

Main Responsibilities
  • Analyzing traffic sources and web metrics to inform merchandising decisions
  • Developing and implementing merchandising strategies to enhance customer experience
  • Collaborating with cross-functional teams to drive business outcomes
  • Managing product pages, site navigation, and search experiences to improve customer engagement
  • Building customized, hand-curated landing pages to create a unique shopping experience
  • Improving product page content and imagery to drive sales
  • Performing maintenance and updates on the site to ensure a seamless customer experience
Requirements
  • 2+ years of experience in ecommerce, retail, or a related field
  • Tertiary degree or qualification in a relevant discipline
  • Passion for understanding user behavior and turning it into actionable insights
  • Experience in website content management and analytics tools
  • Strong analytical, communication, and project management skills
What We Offer
  • Competitive salary
  • Generous employee discounts across our entire range
  • Flexible working arrangements
  • Paid leave on your birthday
  • Paid parental leave
  • Catered lunch 3 days a week
  • Subsidised coffee with our in-house barista
  • Free mindfulness practice daily
  • Regular celebrations and team socials
  • Opportunities to volunteer with our charity partner
", "lang_code": "en"}

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