Transformation Insights Lead

3 days ago


Brisbane, Queensland, Australia Virgin Australia Full time

About Virgin Australia

Virgin Australia is a pioneering airline that embodies the spirit of innovation and customer-centricity. Our mission is to elevate the flying experience, making it more than just 'nice' but exceptional.

We're driven by a passion for delivering world-class service, ensuring our passengers feel valued and cared for throughout their journey. Our team is comprised of talented individuals who share our vision of creating unforgettable experiences for our customers.

Our Approach

We believe in empowering our teams to take ownership of their work, fostering a culture of collaboration, and embracing diversity and inclusion. We're committed to providing an environment where everyone feels welcome and has the opportunity to thrive.

The Role

We're seeking an experienced Transformation Insights Lead to join our team, responsible for driving key insights into transformation opportunities across Virgin Australia. This role will be instrumental in leading the company's transformation program, ideating strategic, innovative, and cross-functional projects.

Key Responsibilities:

  • Advanced Analytics: Lead advanced analytics efforts across relevant functions to uncover underlying drivers and generate critical insights.
  • Actionable Insights: Transform analytical outputs into actionable insights to facilitate informed decision-making and drive business performance.
  • Data Analysis: Analyze data to identify trends, gaps, and opportunities, utilizing multiple analytical tools.
  • Solution Design: Participate in the analysis and documentation of strategic objectives, ensuring alignment with solution design, delivery, or development.
  • Culture Development: Cultivate a data-driven culture by employing data and analytical approaches in decision-making processes.

Your Skills and Qualifications:

To succeed in this role, you'll need:

  • A relevant bachelor's degree
  • Experience in strategy or management consulting
  • Ability to translate complex business questions into analysis to support decision-making
  • Analytical skills to generate actionable insights from large datasets
  • Experience preparing presentations for CEO/Board-level audiences
  • Proficiency in synthesizing insights into a management-level narrative to drive effective decision-making
  • Exceptional communication skills to convey complex ideas effectively
  • Excellent stakeholder management skills
  • Advanced proficiency in Excel, PowerBI, or other relevant analytical tools

Benefits and Perks:

We offer a comprehensive package of benefits and perks, including:

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation, and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services, and wellness discounts
  • Wellness support, including the betterme digital wellbeing platform
  • A comprehensive Employee Assistance Program offering confidential coaching and support from qualified professionals
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day ahead

Equal Opportunities Employer:

We're committed to creating an inclusive workplace that welcomes diverse perspectives and talents. If you're passionate about making a difference and want to be part of a dynamic team, we encourage you to apply.



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