Community Support Scheme Coordinator
4 days ago
We are seeking a highly skilled and compassionate individual to join our Queensland Community Support Scheme (QCSS) Access Point team as a Community Support Scheme Coordinator. Located in the Corporate Office at Kangaroo Point, this Part Time - Term Appointment offers a unique opportunity to make a meaningful difference in the lives of our clients.
About Ozcare
- Ozcare is a leading provider of community-based care services in Queensland.
About the Role
The successful candidate will be responsible for undertaking telephone assessments and referrals, screening and determining eligibility, and assessing required needs with new or current service users, carers, family, and other persons as appropriate. They will also provide information and assistance in regards to Ozcare community-based services, coordinate care plans for new and existing clients, promote a high level of customer service to internal and external customers, respond to telephone calls promptly and appropriately, and complete all required documentation for contact centre intake and assessment protocols.
Your Attributes
- A caring and warm nature.
- A passion for working with people in need of care in the home or to access their local community.
- The willingness to go the extra mile.
- A positive attitude towards health and wellbeing.
Role Requirements
- Understanding of Queensland Community Support Scheme would be beneficial.
- Ability to use motivational interviewing techniques to gather screening and assessment data in order to determine service user eligibility for access to QCSS services.
- Relevant qualifications in community services and/or relevant experience in a health-related field.
- Excellent computer skills.
- Demonstrated sound written and verbal communication.
- Ability to work collaboratively with all members of the QCSS Access Point team.
About the Opportunity
- This role offers a competitive salary of $60,000 - $70,000 per annum, depending on experience.
- Free onsite parking and a supportive work environment.
Contact Information
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Care Professional
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