Career Opportunities

2 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time
Program Manager Job Summary

This role will coordinate all regional programs using formal PMO processes while ensuring the timely and efficient delivery of Facility Management services in accordance with Service Levels and Key Performance Indicators.

Key Responsibilities:

  • Lead end-to-end ANZ programs using formal PMO processes, including charter development, timeline management, status reporting, and stakeholder coordination across regions.
  • Provide full-time on-site presence at Sydney location while delivering remote support and coordination for Adelaide site, ensuring consistent service delivery standards.
  • Foster positive relationships with clients, contractors, and suppliers while managing satisfaction levels, preparing monthly reports, and delivering services per contract KPIs.
  • Conduct daily site inspections, coordinate subcontracted services per maintenance plans, maintain computerized systems, and oversee third-party service delivery.
  • Ensure site financial operations meet targets, manage purchase orders, track spending against budgets, and perform CAPEX/OPEX forecasting.
  • Take ownership of all IFM projects as single point of contact, perform capital planning, complete forecasting processes, and ensure timely project completion.
  • Implement JLL Operational Risk Management programs, maintain disaster recovery plans, and coordinate health, safety, security, and emergency procedures.
  • Manage vendor relationships, maintain compliance records, negotiate service level agreements, conduct performance reviews, and ensure timely service delivery.
  • Evaluate operations for alignment with client priorities, implement best practices, maintain computerized systems, and support sustainability initiatives.
  • Foster open communication, hold team members accountable to performance standards, develop customer-focused environments, and provide coaching and development.
Requirements

Essential Qualifications:

  • Formal tertiary qualifications in one or more of the following: Management, Business, Operations/Project Management, Building / Facilities Management, or related discipline.
  • Minimum five years of related experience.
  • PgMP (Program Management Professional) certification preferred.
  • Knowledge of building services and general building maintenance.
  • Proficiency in Microsoft Office applications.
  • Experience in multi-tasking various duties.
  • Strong communication and presentation skills.
About Us

We see a Brighter Way forward for our people, planet, and communities. We bring to life this vision by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

Benefits:

As an organisation, we embrace diversity and celebrate individuality. We're committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

Apply today, quoting job reference number LMREQ447486.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.

JLL empowers individuals to shape a brighter future through a collaborative and supportive environment.

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