Delivering Exceptional Customer Experiences

2 weeks ago


Australia beBeeCustomer Full time $81,991 - $123,456

Job Opportunity

We are seeking a dedicated professional to join our team as a Customer Service Representative.

As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries and resolving any issues they may have.

You will also be responsible for promoting our products and services, identifying opportunities to increase sales and improving overall customer satisfaction.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment and have a proven track record of delivering results-driven solutions.

Key Responsibilities

  • Provide exceptional customer service, ensuring that all client needs are met and exceeded
  • Respond to client inquiries and resolve any issues they may have
  • Promote our products and services, identifying opportunities to increase sales
  • Work closely with internal stakeholders to achieve business objectives

Requirements

Our ideal candidate will have:

- Previous customer service experience preferably in a banking or financial services industry

- Experience in sales and cross-selling is preferred

- Proven customer service orientation and ability to work effectively in a team environment

- Strong communication and interpersonal skills

- Ability to work within a Windows-based environment

About Us

We are a leading regional bank with a national presence, offering a range of financial products and services to individuals, businesses and communities.

Our purpose is to create prosperity for our customers, shareholders and employees through empathy, integrity and making a difference.

Our Benefits

As an employee of ours, you can expect:

- A competitive salary and benefits package

- Opportunities for career growth and professional development

- A dynamic and supportive work environment

- Access to our Employee Assistance Program



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