Village Operations Manager
6 days ago
About the Role:
The Village Manager will be responsible for overseeing the day-to-day operations of the camp/village, ensuring the delivery of high-quality services to clients. This includes managing a team of approximately 50 employees, providing leadership and guidance, and maintaining a strong safety culture.
Key Responsibilities:
- Develop and implement operational strategies to maximize revenue and minimize costs.
- Manage and develop a team of staff, providing training and development opportunities to enhance their skills and knowledge.
- Ensure compliance with health and safety regulations and maintain a strong safety culture.
- Coordinate and manage the delivery of services, including hospitality, maintenance, and logistics.
- Develop and maintain relationships with clients and stakeholders, providing excellent customer service.
- Monitor and report on key performance indicators, making recommendations for improvement.
Requirements:
- Proven experience in managing camp/village operations or a similar hospitality management role.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Ability to work in a fast-paced environment, with a strong focus on customer service and satisfaction.
- Knowledge of health and safety regulations and procedures.
About ISS:
ISS is a leading global provider of facility services, dedicated to creating a better work environment for our clients and their employees. We are committed to delivering high-quality services that meet the needs of our clients, while also promoting sustainability and social responsibility.
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