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Online Retail Merchandiser
2 weeks ago
AtLinden Cook, every piece tells a story, and we're looking for an eCommerce Coordinator to help us tell those stories online. This role is ideal for someone with strong attention to detail, a love of digital retail, and an understanding of what makes a beautiful and seamless online experience.
Key Responsibilities:
- Upload and maintain all product and campaign content on our Shopify store
- Ensure product information, pricing and assets are accurate and delivered on time
- Strategically merchandise collections to support new launches, gifting moments and sales performance
- Collaborate with marketing and creative teams on digital campaigns, product drops and seasonal promotions
- Work closely with Customer Care to help troubleshoot and solve website-related issues
- Assist with content updates across key website pages (FAQs, shipping, store hours, studio booking info, etc.)
- Work with web developers to flag bugs or opportunities for site improvements
- Support on eCommerce shoot planning and delivery
- Assist in tracking and reporting key site metrics with a focus on optimising user experience and conversion
- Assist with the creation and scheduling of eDMs, ensuring content is accurate, on-brand, and aligned with campaign timelines
- Support in compiling content and imagery for eDMs, liaising with the marketing team to meet deadlines
- Edit and resize imagery for eDMs, website updates, and digital campaigns to ensure consistency across all channels