Watches Retail Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $50,000 - $80,000
Job Title:

Sales Associate

Key Responsibilities:
  • As a Sales Associate, you will be the brand ambassador and a smiling face of DFS.
  • You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers.
  • You will build customer loyalty and relationships while challenging yourself with the sales and productivity targets by providing excellent product & brand knowledge.
Customer Service:
  • Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service.
  • Complete customer transactions in a professional and timely manner.
  • Identify customer's temperaments and recommend products that suit their style.
  • Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate.
  • Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum.
Store Presentation:
  • Ensure floor presentation meets or exceeds brand requirements.
  • Maintain reasonable stock levels of all merchandise in the department.
  • Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate.
  • Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow.
Requirements:
  • High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job.
  • Minimum 1 year's sales or similar experience in a retail environment; experience in watches & jewellery sales is highly regarded.
  • Proficient with handling a POS register machine.
  • Able to work in a fast-paced, high pressure environment.
  • High energy level, have a positive approach to job and group responsibilities.
  • Be available to work up to 35 hours per week (7 hours across 5 days of the week).
  • Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary.
  • Fluency in English language; Mandarin speaking highly regarded.
About Us:

DFS is a retailer of luxury products.

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