Senior Quality Assurance Manager

5 days ago


Melbourne, Victoria, Australia Healthscope Full time
Job Description

A highly respected and innovative provider of unique accommodation, attendant care, and in-home services seeks a Senior Quality Assurance Manager to lead their quality framework and policy development. The ideal candidate will have significant experience in working within a quality framework and policy development, including the NDIS framework.

About Us

Healthscope Independence Services (HIS) is a specialist provider of unique accommodation, attendant care, and in-home services to individuals with acquired brain injuries, disabilities, complex conditions, and those who have left hospital and require additional support at home. Our services promote independence and support our clients in achieving their goals.

We offer a range of benefits for our employees, including:

  • Work life balance through flexible working hours
  • Further training and upskilling
  • Career development opportunities

We are an equal opportunity employer supporting diversity in our workforce and encourage women, people of Aboriginal and Torres Strait Islander heritage, and people of culturally diverse backgrounds to apply.

Key Responsibilities

The successful candidate will be responsible for providing leadership and guidance on policy, process, and practice for HIS as a SIL and SDA provider operating within the NDIS. Key responsibilities include:

  • Managing a risk framework and analysis
  • SUPPORTING compliance with relevant standards and regulations
  • Developing and implementing quality policies and procedures
  • Leading quality improvement initiatives
Requirements

To be successful in this role, you will need:

  • Relevant tertiary qualifications or working towards or relevant experience
  • Significant experience in working within a quality framework and policy development, including the NDIS framework
  • Excellent time and project management skills
  • High level communication, interpersonal, and negotiation skills
Estimated Salary

$120,000 - $150,000 per annum, dependent on skills and experience



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