Social Services Case Worker

4 weeks ago


North Sydney Council, Australia CatholicCare Diocese of Broken Bay Full time

CatholicCare Diocese of Broken Bay is a leading provider of social services in the region, and we are currently seeking an experienced Social Services Case Worker to join our team.

About the Role

We are looking for a skilled and compassionate individual to provide case management support to individuals and families experiencing homelessness. As a Social Services Case Worker, you will work closely with clients to identify their needs and develop personalized plans to address their housing concerns. You will also collaborate with internal and external stakeholders to ensure the best possible outcomes for our clients.

Key Responsibilities
  • Provide trauma-informed case management support to clients experiencing homelessness
  • Conduct assessments, develop case plans, and conduct regular reviews to ensure client progress
  • Liaise with internal and external agencies to ensure effective service delivery
  • Assist clients in developing basic living skills and referring them to other appropriate services
  • Advocate for clients in meeting practical needs such as housing, courts, and other service providers
  • Maintain accurate and up-to-date documentation of client interactions
Requirements
  • Tertiary qualifications in Social Work, Psychology, or related areas
  • Minimum 2-3 years' experience in casework or case management, preferably in homelessness
  • Ability to demonstrate networking and advocacy skills with internal and external stakeholders
  • Ability to manage crisis or safety situations and make sound decisions under pressure
Benefits
  • Salary packaging benefits to receive a portion of your salary tax-free
  • A focus on employee well-being, with regular reflective/practice supervision opportunities
  • Access to training and learning opportunities
  • An Employee Assistance Program offering free and confidential counselling and support
  • An additional Paid Leave day (CatholicCare Day) to be taken at the end of the year

We offer a supportive and inclusive work environment, and we welcome applications from diverse candidates. If you are passionate about making a positive difference in the lives of others, we encourage you to apply.



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