Product Compliance Manager

3 weeks ago


Hawthorn East, Victoria, Australia Coles Full time
About the Role

We are seeking a highly skilled Product Compliance Manager to join our Commercial team at Coles Group. As a key member of our team, you will contribute to Coles' due diligence defence by developing, implementing, and improving Own Brand strategic programs for product safety, compliance, quality, food defence, and food fraud.

Key Responsibilities:

  • Lead a team to deliver product safety Key Risk Indicators Complaints per million units (CPMU) and Returns per million units (RPMU) to nominated targets.
  • Develop and deliver accurate, comprehensive, and timely reporting to the Audit & Risk committee (ELT & Board).
  • Act as a Coles Recall Coordinator and product safety Business Continuity alternate; ensuring currency of Product Recall and Business Continuity plans.
  • Develop and deliver a risk-based product testing program utilising expert external laboratories.
  • Develop, communicate, and maintain chemical and microbiological standards and shelf-life guidelines for Own Brand food products and their suppliers.
  • Represent Coles in external forums on product safety.
  • Lead the development, implementation, and maintenance of Coles' Food Defence program.

About You:

  • Tertiary degree in Food Science or Microbiology.
  • Minimum of five years' experience in a senior role with a state or federal regulator managing food safety compliance.
  • Or senior experience in a Quality assurance role with a national fresh food supplier.
  • Comprehensive understanding of risk management, HACCP, TACCP, VACCP, microbiological, chemical, and food allergen analysis.
  • Confident stakeholder management and engagement skills.
  • Strong written and verbal communication skills.

What We Offer:

We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities. We are happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details, visit the 'Our Recruitment Process' section of our careers site or email us.



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