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Customer Service Assistant

2 weeks ago

Sunshine Coast, Australia Coles Supermarkets Australia Pty Ltd Full time

Coles Supermarkets Australia Pty Ltd is a leader in the Australian retail industry, with a reputation for delivering high-quality products and exceptional customer service. As a Customer Service Assistant (Evening Shift), you will play a critical role in ensuring our customers have an outstanding shopping experience.

About the Role

This exciting opportunity is perfect for someone who enjoys working in a fast-paced environment and is comfortable with interacting with customers. You will be responsible for responding to customer queries, resolving issues, and providing recommendations to enhance their shopping experience.

To succeed in this role, you must have a strong commitment to delivering excellent customer service, take pride in your work, and be a go-to person for customer queries. You should also be physically active, able to lift moderate to heavy loads, and available to work flexible hours across our store trading days.

About You and Your Skills
  • A proven track record of delivering great customer experiences
  • Ability to work effectively in a team environment
  • Excellent communication and problem-solving skills
  • Availability to work flexible hours, including evenings, late nights, and weekends
Our Commitment to Diversity and Inclusion

We believe in creating a workplace that values diversity, equity, and inclusion. Our team members come from diverse backgrounds, cultures, and identities, and we're committed to supporting their growth and development through training, mentorship, and opportunities for advancement. Join us and become part of a dynamic and inclusive team that makes a real difference in the lives of our customers and communities.