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5 days ago
Senior Client Services Manager
">We are seeking a seasoned Senior Client Services Manager to join our team. As a key member of our leadership group, you will be responsible for fostering and promoting best practices among the care/service team. You will provide clinical oversight, leadership and expertise to ensure high-quality care and services.
The ideal candidate will possess a Practical Nurse diploma and current registration with the Provincial Association of Practical Nurses. They will have a minimum of five years of nursing experience, with at least three years in a supervisory/leadership role. A clear criminal record check with vulnerable sector screening is required upon hire.
Key Responsibilities:- Provide clinical oversight, leadership and expertise to the care/service team
- Directs regular health assessments of prospective and current residents to maintain quality of life
- Assists in the recruitment, orientation, training and professional development of team members
- Provides leadership to and direct supervision of employees in the area of responsibility
- Ensures compliance with organizational brand standards, policies and regulatory requirements
- Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire)
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan RRSP program (5% employer matching) or pension plan
- Vacation accrual (begins immediately) and travel insurance
- NSNU seniority
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program
- Access to continuing education and training through Shannex's Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
Shannex is a family-owned organization with a vision of Better Living for every stage of life. We have grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. Our communities are designed for connection, wellbeing and longevity.
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