Customer Service Professional
7 days ago
Job Opportunity:
">We are seeking a skilled customer service professional to join our organisation in North Mackay.
">The ideal candidate will have a solid background in customer service and building relationships, with a focus on selling planned maintenance services to external customers.
">Key Responsibilities:
">- Inspecting and quoting damage repairs to hire fleet vehicles">
- Promoting and signing up retail Overhauls and PMP service/maintenance schedules for workshop and road service">
- Approaching potential customers to increase the customer base and turnover">
- Visually inspecting and reporting on the condition of customer equipment on site and identifying retail opportunities">
- Liaising with existing customers to ensure satisfaction with services and facilities">
Qualifications/Experience:
">- A strong customer service focus and skills with a professional attitude and approach">
- Strong mechanical aptitude or trade qualified would be an advantage">
- Ability to communicate professionally and courteously at all times">
- Good computer skills with a sound grasp of the Microsoft suite of programs">
- Excellent written and verbal skills">
- Strong interpersonal skills">
- Exceptional time management skills to prioritise tasks">
Our organisation offers a flexible and healthy work-life balance for all employees. Enjoy 5 weeks leave, additional 5-day Anniversary Leave each year, and optional 9-day fortnight or monthly day off.
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