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People System Specialist
2 weeks ago
We are seeking an experienced Systems Analyst to support the maintenance and enhancement of people systems and technologies.
The successful candidate will be responsible for providing expert advice on system configuration, engaging with system users to understand their needs, and working with colleagues, leaders, and vendors to deliver improvements and solutions that support best practice processes.
- Ensure accurate and timely functionality of systems and technologies.
- Provide technical support for people systems and technologies, prioritizing issues for first point resolution, escalating complex queries where necessary, and ensuring interactions are effectively tracked and documented.
- Analyse current processes and practices and recommend solutions that can be configured or developed through systems and technologies to enhance user experience and delivery of services.
- Assist in technical development and work with others to develop technical solutions across relevant systems.
- Contribute to the coordination and facilitation of training programs for system users.
- Undertake regular business system access audits and data integrity audits to ensure accuracy and compliance.
- Coordinate the administration of business applications and solutions and support key system interfaces.
To succeed, you'll need:
- A degree and subsequent relevant experience; or
- Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
- An equivalent combination of relevant experience and/or education/training.
- Experience in configuring and developing people systems or technologies to meet functional and technical specifications.
- Experience in working with complex people systems.
Required Skills and Qualifications:
- Expertise in system configuration and development.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Benefits:
- Opportunity to work with complex systems and technologies.
- Chance to contribute to the improvement of people systems and technologies.
