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Customer Service Representative

2 months ago

Lake Haven, New South Wales, Australia Global Retail Brands Full time

**About Us**

At Global Retail Brands, we're passionate about delivering exceptional customer experiences and providing a wide range of homewares and kitchenware products to our customers.

**The Role**

We're seeking a highly motivated and customer-focused individual to join our team as a Casual Retail Assistant. As a key member of our sales team, you will be responsible for providing outstanding customer service, maintaining a high level of product knowledge, and contributing to the overall success of our stores.

**Key Responsibilities**

  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Maintain a high level of product knowledge, including features, benefits, and pricing information.
  • Assist customers with product inquiries, returns, and exchanges.
  • Process sales transactions accurately and efficiently.
  • Contribute to visual merchandising and store displays to create an engaging shopping environment.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.

**What We Offer**

As a Casual Retail Assistant with Global Retail Brands, you will have the opportunity to work in a dynamic and fast-paced retail environment, develop your customer service and sales skills, and be part of a supportive and inclusive team.

**Requirements**

  • Previous customer service or sales experience, preferably in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Flexibility to work a variety of shifts, including weekends and late trading hours.
  • Passion for delivering exceptional customer experiences and a commitment to providing outstanding service.