# Expert Business Analyst

We are seeking an experienced expert to join our team as a Rules Engine Consultant. As a key member of the team, you will be responsible for providing expert-level support and guidance on the configuration and troubleshooting of our Rules Engine.

• Become the go-to expert in how the Rules Engine works, including configuration logic, troubleshooting, and the interpretation process.
• Support consultants by providing advice and hands-on assistance with complex rule design and debugging.
• Own the standard ruleset and contract template libraries in both the Confluence knowledge base and the Ready Workforce application.
• Ensure all templates reflect current platform capabilities, compliance requirements, and implementation best practices.
• Implement a version control and update framework for ruleset templates.
• Catch and guide consultants to confidently build, manage, and maintain contracts using standardized rule templates.
• Develop and maintain configuration guides and Confluence documentation that promote scalable and consistent contract builds.
• Work closely with Product and Compliance teams to review and update templated rule sets in response to product changes or legislative updates.
• Participate in sprint reviews or roadmap planning to advocate for feature enhancements that support scalable rule configuration.
• Build and deliver contract rulesets for assigned implementation projects.
• Collaborate with the implementation team to ensure rule configuration aligns with the Statement of Work, contract interpretation, and customer expectations.

Key Requirements:

• Rules Engine Configuration & Troubleshooting. Ability to build, test, and debug complex rulesets using Ready Workforce's Rules Engine.
• Payroll System Knowledge. Understanding of payroll calculations, timesheet interpretation, and award/agreement compliance (especially AU/NZ contexts).
• Template Management. Experience managing and updating reusable configuration templates across systems (e.g. Ready Workforce database) and documentation platforms (e.g. Confluence).
• Data & Logic Thinking. Strong grasp of logic structures, conditional rules, and 'if/then' style automation – ability to structure rule builds methodically.
• Contract Interpretation Skills. Ability to interpret and translate employment contracts, awards, and EBAs into logical system rules.
• Root Cause Analysis. Skilled in identifying the source of system behaviour or incorrect rule output and resolving efficiently.
• Detail Orientation. Precision in handling complex configurations with minimal errors.
• Consultant Enablement. Ability to train and support consultants in using and customising standard templates, and explain configuration logic clearly.
• Cross-Functional Collaboration. Comfortable working with Product, Compliance, and Implementation teams to align templates with platform and legislative changes.
• Documentation & Communication. Excellent written communication to maintain high-quality process documentation and knowledge base articles.
• Project Participation. Ability to manage rule build delivery for assigned projects, including config, testing, and support.
• Time Management. Able to balance library ownership responsibilities with project-based delivery timelines.
• Continuous Improvement Mindset. Proactively identifies opportunities to streamline, standardise, or improve rule building processes and templates.
• Rules Engine Functionality. Deep understanding of how a rules engine works, especially Ready Workforce's Rules Engine (or similar), including:
  • Triggers and actions
  • Buckets and variables
  • Segments and scoping
  • Rate assignment and adjustment logic
  • Execution order and dependencies
• System Configuration Principles. Knowledge of how to configure system logic based on conditional workflows (e.g., time interpretation, pay conditions, allowance triggers, etc.).
• Confluence (or equivalent). Proficient in using knowledge management systems like Confluence to maintain configuration documentation and template libraries.
• Payroll & Time Interpretation (AU/NZ). Strong understanding of payroll principles including overtime, allowances, leave, public holidays, and loadings.
• Familiarity with legislation such as Fair Work Act & Modern Awards (AU) and NZ Holidays Act & Collective Agreements (NZ).
• Contract & Award Interpretation. Ability to interpret employment agreements, EBAs, and awards, and translate them into system logic and templates.
• Compliance Awareness. Knowledge of payroll-related compliance requirements and how changes in legislation or system functionality impact rule logic and templated rulesets.
• Implementation Project Lifecycle. Understanding of the stages of a client implementation (e.g., discovery, config, testing, go-live) and how rule builds support each phase.
• Template Governance. Awareness of how template libraries support repeatability, reduce risk, and drive delivery efficiency.