
Transaction Payments Specialist
3 days ago
The payments officer is responsible for investigating and resolving outstanding payment requests. This involves engaging with stakeholders, processing manual payments, and ensuring knowledge of legislative frameworks.
About the Role- Investigate and resolve outstanding payment requests through provider and participant portals.
- Engage with internal and external stakeholders to resolve payment enquiries.
- Process manual payments to providers and self-managed participants.
- Work to resolve payment issues guided by legislation, policies, and standards.
- Contribute to decision-making within the team/work area.
- Meet team and individual work resolution targets.
The role requires effective problem-solving skills, a focus on timeliness, and strong teamwork and communication skills. A positive contemporary attitude towards people with disability is essential.
Key Requirements- Problem solving skills with a focus on timeliness.
- Ability to work to SOPs and company policies.
- Strong teamwork and communication skills.
- Positive contemporary attitudes to people with disability.
- Understanding and knowledge of disability and its impact on individuals.
- Australian citizenship.
Applicants should be Australian citizens with strong problem-solving skills, experience working in a team environment, and a positive attitude towards people with disability.
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