Lead Contact Centre Trainer

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.*This is a...

Date: Oct 31, 2024- Company:- Location: Melbourne, AU, 03072Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 37 countries, with over 3,500 employees we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment...

**JOB TITLE: Contact Centre Head, Australia****REPORTS TO: Managing Director, ANZ****LOCATION: Melbourne, Australia****Who we are**AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world....

Operations Team ManagerDeliver high-quality customer support services by effectively managing a team of skilled service operators.Purpose:To achieve maximum customer satisfaction and experience while developing the team, ensuring consistent service delivery and achievement of service levels.Key Responsibilities:Develop and manage Contact Centre operators to...

**Contact Centre Specialist**This is an exciting opportunity for motivated individuals to join our vibrant Melbourne Contact Centre teams, starting on**Monday 5th December**.You will be the first point of contact for all inbound calls from customers and be responsible for delivering an exceptional customer service experience regarding their everyday banking...

Utilise your Lead Contact Centre expertise to provide support and advice to the Financial Assistance Scheme Fixed - 30/6/2026, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service VPS Grade 4: $97,955 - $111,142 plus superannuation. The Department of Justice and Community Safety (the department) is...

Job Description:We are seeking a highly skilled Team Leader to join our fast-paced Contact Centre environment. As a key member of our team, you will be responsible for leading and motivating a team of Customer Service Representatives to achieve exceptional results.The ideal candidate will have experience working in a similar role, with excellent analytical...

**About Us**Our 13cabs taxi network is the largest in Australia directly supporting 10,000 vehicles and 40,000 Drivers. We believe in the importance of accessible, dependable, and equitable transport in the community and are building the team, technology, and brands to support its delivery.We are looking for Contact Centre Manag**e**r to manage the daily...

Job Overview"," The successful candidate will oversee the day-to-day operations of our contact centre, ensuring efficient and effective participant recruitment."," Key Responsibilities:"," Achieve targets by leading a performance culture in the team to deliver high-quality participants on time."," "," Requirements:"," "," Leadership experience in...

Permanent full-time opportunity with flexible, hybrid working options- Play a pivotal role in positively impacting the lives of people with disabilities- Excellent prospects for professional development and career advancement**About the Opportunity**We are looking for a transformative Contact Centre Manager to lead our virtual contact centre operations in...