
Pool Operations Specialist
1 week ago
Our ideal candidate will be a results-driven professional with expertise in the pool industry.
Purpose of Job
- To assist customers with their pool needs, providing exceptional service and advice to ensure customer satisfaction.
- To complete water tests on pool samples and provide customers with expert advice on how to maintain a healthy pool.
- To advise customers on the selection of pool equipment and maintenance products.
- To coordinate onsite service schedules with staff and customers.
- To manage inventory levels and order stock for the shop and mobile technicians.
- To maintain the presentation of the shop and display stock effectively.
- To supervise and manage staff, ensuring they have the necessary skills and knowledge to perform their roles.
- To work autonomously and collaboratively with other team members to maintain a well-organized shop environment.
Requirements
- Prior experience in the pool industry is preferred but not essential.
- Excellent product knowledge and understanding of water chemistry are essential.
- Able to troubleshoot pool and equipment problems, providing effective solutions.
- Highly organized with excellent time management skills.
- Proficient in administration tasks, including managing databases and point-of-sale systems.
- Friendly and approachable, with a strong ability to build relationships with customers.
- Strong computer literacy, with knowledge of point-of-sale systems and database management advantageous.
- Able to multitask, prioritizing tasks effectively to meet deadlines.
- Physical fitness to carry goods up to 20kg.
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