Creative Retail Specialist

1 week ago

Wollongong City Council, Australia beBeeRetail Full time $65,000 - $85,000
Job Opportunity: Retail Officer

Bundanon is an art museum embedded in a 1,000-hectare landscape in the Shoalhaven region. The organisation operates Bundanon properties as a centre for creative arts and education, supports arts practice, enables public access to the arts and to the landscape, and promotes creativity and learning in a unique cultural and natural setting.

  • Implement retail strategy to achieve objectives and revenue targets across three outlets and the online shop.
  • Manage pricing, product information, and images for the POS system, ensuring smooth data transition during POS implementation, and maintaining accurate inventory records and coordinating stocktakes with Finance.
  • Introduce efficient processes for sales and stock management, provide basic training for front-of-house staff on POS functions and retail processes, and ensure retail spaces reflect Bundanon's brand and visitor experience standards.
  • Manage the online shop with accurate product listings and descriptions, work with Marketing to integrate online campaigns, monitor online sales and report trends, coordinate with Finance for order fulfilment, payments, and stock control, and develop initiatives to grow Bundanon's online customer base.
  • Assist with event merchandise sales and front-of-house duties, liaise with internal teams and external stakeholders, maintain project documentation and timelines, and implement POS, inventory and stock management systems including an online store.
  • Experience in retail operations, customer service or front-of-house roles, with knowledge of POS or inventory systems.
  • Experience in achieving KPIs, budgeting, sales and profitability to support retail growth.
  • Strong organisational skills and ability to prioritise tasks and meet deadlines.
  • High level of accuracy and attention to detail in data, stock and inventories.
  • Strong interpersonal and communication skills; ability to work with diverse stakeholders.
  • Proficiency with digital systems (e.g., Microsoft Office, Adobe Creative Suite, databases).
  • Experience using POS or inventory management systems.
  • Understanding of visual merchandising and product development.
  • Understanding of budgeting and profitability in retail.

  • Ability to work independently, show initiative and problem-solve in a dynamic environment.
  • Previous experience in the cultural, museum, or not-for-profit sector.

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