Technology Operations Assistant

1 week ago


Melbourne, Victoria, Australia MUJI Retail (Australia) Pty Ltd Full time

Key Responsibilities

The Technology Operations Assistant will work closely with the IT team to ensure the smooth operation of our IT systems. Key responsibilities include:

  • Providing first-line technical support to internal employees regarding hardware, software, and network issues.
  • Assisting in the installation, configuration, and maintenance of IT infrastructure and systems.
  • Logging, tracking, and resolving service requests and technical issues through our IT helpdesk system.
  • Providing basic technical training and guidance to end-users, and assisting in creating and maintaining user manuals.
  • Assisting with managing IT equipment inventory, including computers, printers, and peripherals.
  • Assisting with the routine maintenance and updates of software, security patches, data quality and operating systems.


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