Technology Assistance Specialist

3 days ago


Melbourne, Victoria, Australia MedHealth Full time

MedHealth is a healthcare organization that combines innovative medical and employment services to deliver exceptional outcomes. Our team of experts works tirelessly to make a meaningful impact in the lives of those we serve. The Tech Bar Support role is an exciting opportunity to join our team and contribute to our mission.

Key Responsibilities

This role requires excellent communication skills and a passion for technology. As a Tech Bar Support specialist, you will be responsible for providing expert in-person support for all IT queries. This includes assisting with account creation and deletion, managing hardware delivery and return, and ensuring meeting rooms and office technology are fully functional.

Main Tasks:

  • Provide expert in-person support for all IT queries
  • Assist with account creation and deletion for new users
  • Manage hardware delivery, return, and troubleshooting
  • Ensure meeting rooms and office technology are fully functional
  • Deliver training to end-users as required by the business
  • Support key events and functions requiring technology
  • Analyze and resolve hardware problems, including repairs and maintenance

We offer a dynamic work environment and opportunities for professional growth. If you are passionate about technology and delivering exceptional support, we encourage you to apply.



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