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Care Coordinator

2 months ago

Hervey Bay, Australia Right at Home Full time
About the Role

We are seeking a highly skilled and compassionate Care Coordinator to join our team at Right at Home Central Qld. As a key member of our care team, you will be responsible for delivering exceptional client-focused care in a community setting.

Your primary focus will be on building strong relationships with clients and their families, assessing their needs, and developing personalized care plans to meet their requirements.

Key Responsibilities
  • Conduct client care assessments and develop comprehensive care plans
  • Meet with clients and their families to understand their needs and preferences
  • Provide some nursing care and in-home care services as needed
  • Handle information requests, feedback, and general enquiries
  • Ensure accurate and comprehensive documentation in Right at Home databases and software programs
  • Interpret health, aged, and disability care policies and regulations for carer and nursing staff
  • Ensure compliance with local, state, and federal regulatory agencies related to aged and disability care services
Requirements
  • And or Cert III/Cert IV (Aged/Disability Care) minimum 4 years experience
  • Experience within the aged care/disability/mental health in a community setting
  • Understanding of Aged care & Disability standards and consumer-directed care
  • First Aid, current CPR and National police check
  • WWC (or willingness to obtain)
  • Driver's licence and reliable car with comprehensive insurance
  • High level of computer literacy
  • Understanding of clinical governance and continuous improvement
Preferred Skills
  • An outgoing personality with high energy levels, good communication skills and personable telephone manner
  • Ability to problem-solve and think quickly under pressure
  • Ability to multitask with a strong attention to detail while keeping calm and focused
  • Excellent networking and consultation skills to develop new referral sources and relationships with appropriate external organisations
  • Excellent customer service skills with exceptional verbal and written communication skills