Advanced Analytics Leader

11 hours ago

Sydney, New South Wales, Australia beBeeAnalytics Full time

Unlocking the Power of Loyalty

Job Description:

As a Manager, Advanced Analytics, you will lead a high-performing team in designing, measuring, and optimizing Velocity's loyalty ecosystem.

You will play a central role in ensuring that travel, redemption, and status propositions are supported by deep analytics and meaningful member insights.

Key Responsibilities:
  • Deliver analytics to support the evolution of loyalty travel products – across data, eligibility, and member experience dimensions.
  • Lead analysis of redemption behaviour, breakage, and margin to optimise product design and commercial outcomes.
  • Partner with Loyalty Product teams to define and develop Customer Lifetime Value (CLV) models and applications.
  • Develop member journey insights and performance frameworks to improve the effectiveness of loyalty and status programs.
  • Manage a multidisciplinary analytics team focused on commercial modelling, customer insights, and loyalty performance.
  • Translate complex data into clear, actionable insights that inform product decisions and program evolution.
Requirements:

To succeed in this role, you should have:

  • 8–10 years of experience in analytics, loyalty, or travel-related domains with a strong understanding of customer lifecycle dynamics.
  • 3+ years leading analytics teams, with experience in loyalty program analytics or commercial travel data.
  • Experience in breakage and redemption analytics, loyalty profitability modelling, and CLV approaches.
  • Strong commercial rigour and member-centric thinking.
  • Ability to coach and develop analytical talent and contribute in cross-functional teams.
What We Offer:

We provide a range of benefits and conditions to support your well-being and career growth:

  • Generous bonus structure on achieving OKR's.
  • Heavily discounted air travel for you and your loved ones.
  • Flexible working arrangements.
  • Discounts on various services and wellness programmes.
  • A comprehensive Employee Assistance Program.

At Velocity, we value diversity and inclusion. We encourage applications from individuals from diverse backgrounds and experiences.

How to Apply:

If you're passionate about loyalty and analytics, and have the skills and experience to succeed in this role, please apply now.

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