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Freight Forwarding Operations Analyst

2 months ago


Perth, Western Australia Whoop Pty Ltd Full time

Job Title: Organization and Methods Analyst

Company: Whoop Pty Ltd

Location: Perth, WA

Job Type: Full-time

Salary: $105,000 - $125,000 (depending on experience)

About the Role:

We are seeking an experienced Organization and Methods Analyst to join our team at Whoop Pty Ltd. As a key member of our logistics team, you will be responsible for analyzing existing operational workflows in freight forwarding and logistics to identify bottlenecks, redundancies, and opportunities for enhancement.

Key Responsibilities:

  • Process Improvement: Analyze existing operational workflows to identify areas for improvement and develop strategies to enhance efficiency.
  • Standard Operating Procedures: Develop, document, and implement standard operating procedures (SOPs) tailored to freight forwarding operations, ensuring compliance with industry regulations and best practices.
  • Data Analysis: Utilize data analytics to monitor key performance indicators (KPIs) related to shipping times, costs, and customer satisfaction, providing actionable insights to enhance service delivery.
  • Collaboration: Work closely with cross-functional teams to align processes and optimize overall logistics performance.
  • Training and Support: Conduct training sessions for team members on new processes and tools, fostering a culture of continuous improvement and operational excellence.
  • Project Management: Lead and support projects aimed at implementing new technologies and systems that enhance efficiency in freight forwarding operations.

Requirements:

  • Bachelor's degree in Logistics, Business Administration, or a related field, or a minimum of 5 years of relevant experience.
  • Proven experience in process analysis, organizational improvement, or a similar role.
  • Excellent communication and interpersonal skills, fostering collaboration across departments.
  • A proactive approach to problem-solving and a strong commitment to continuous improvement.
  • Right to work in Australia.

What We Offer:

  • A supportive, family-oriented team that values your contributions.
  • Opportunities for professional growth and development within the logistics sector.
  • A competitive salary and benefits package.
  • A flexible work environment that prioritizes work-life balance.

How to Apply:

Please apply with your CV and Cover Letter via our application form.