Sales Assistant Role for a Community-Focused Retail Team

4 weeks ago


Perth, Western Australia British Heart Foundation Full time
Role Overview

The British Heart Foundation is seeking a highly motivated Sales Assistant to join our retail team in Perth. As a key member of our team, you will be responsible for delivering exceptional customer service and promoting our charity's mission.

About the Job

This part-time role requires flexibility to work weekends and bank holidays on a rota basis. You'll join the team on a permanent contract, which includes working weekends. The successful candidate will be able to work well under pressure and on their own initiative in a dynamic and fast-paced environment.

Key Responsibilities
  • Engage with customers, providing exceptional service and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you'll be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience
Requirements
  • Previous retail experience is not essential; what truly counts is your passion, energy, and ability to deliver the very best customer service
  • You'll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
Benefits
  • £12 per hour
  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity, and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers


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