HV Electrician
2 weeks ago
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment with a strong presence in the Australian market.
The OpportunityWe are seeking an experienced HV Electrician to join our team as a Product Support Advisor. This permanent role offers a unique opportunity to build a long-term career in a global company while working on a diverse range of Hitachi mobile equipment.
Main responsibilities include:
- Coordinating and providing feedback on reliability-related issues or concerns regarding the large fleet of HCA mining equipment onsite
- Providing technical assistance to Service Personnel and Parts and Service Advisors as required, helping with parts and technical concerns
- Identifying areas for improvement and working with customers to address any shortcomings
- Escalating all issues to relevant teams in a timely manner
- Maintaining open communication and good working relationships with customers, peers, and other departments
- Ensuring that all interactions with internal and external customers and stakeholders are professional and courteous, promoting Total Customer Satisfaction
To be successful in this role, you will have:
- Relevant HV trade qualifications and experience in a leadership role with frontline operational experience
- A desire to develop, influence, and motivate a team of operational staff
- Working knowledge of planning and scheduling with the ability to deliver in tight timeframes
- Demonstrated background experience with Hitachi mobile equipment is highly regarded
- Good communication and customer service skills with the ability to build long-term relationships
- A safety focus and commitment to abide by site safety processes
Benefits
This role offers:
- A competitive salary package including $$$$$ per annum plus company bonuses
- Qantas points/status credits for site travel
- Reimbursements paid for transport to and from home to airport or airport parking
- A brand new HP laptop provided to new employees
- 190hr annual leave & 76 hours personal leave per annum
- Relocation assistance if required
- Opportunity to work on the entirety of the Hitachi range, including new fleets of trucks and excavators
- Exclusive staff discounts on Medibank Health Cover and Hitachi appliances, and other products & services
- OEM training and opportunities for upskilling with access to the latest technologies
- Supportive mentors who value your input in finding new and improved ways to achieving success
- Career progression in a leading OEM
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